At kx88, your personal data belongs to you. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over it as a player in Bangladesh.
Privacy at kx88 isn't a checkbox — it's built into how the platform works. Here are the six principles that guide how we handle your personal data every day.
Every piece of data you send to kx88 — from your login credentials to your payment details — is encrypted using SSL/TLS technology. Your information is never transmitted in plain text, and it is never accessible to unauthorised parties during transit.
kx88 only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it, and we do not build advertising profiles from your activity on the platform.
kx88 does not sell your personal data to third parties. Ever. Your name, contact details, payment information, and gaming history are used only for the purposes described in this Privacy Policy. They are not sold, rented, or traded to advertisers or data brokers.
You have the right to access, correct, and request deletion of your personal data held by kx88. These are not theoretical rights — you can exercise them by contacting our support team. We respond to all data requests within 30 days and do not charge fees for standard requests.
kx88 does not keep your data indefinitely. We retain personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in line with our data retention schedule.
In the unlikely event of a data breach that affects your personal information, kx88 will notify you promptly via your registered email address. We will explain what happened, what data was affected, and what steps we are taking to address the situation and prevent recurrence.
This Privacy Policy explains how kx88 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the kx88 platform at kx88.casino. By creating an account on kx88, you confirm that you have read and understood this policy.
kx88 is an online casino and sports betting platform operated for players in Bangladesh. The kx88 platform is accessible at kx88.casino and provides access to casino games, live dealer tables, sports betting markets, and related services.
For the purposes of this Privacy Policy, kx88 is the data controller — meaning we are responsible for deciding how and why your personal data is processed. If you have any questions about how kx88 handles your data, you can contact us at [email protected].
This policy applies to all personal data collected through the kx88 website, mobile site, and Android app. It does not apply to third-party websites or services that may be linked from the kx88 platform.
kx88 collects personal data in several categories depending on how you interact with the platform. The table below summarises the main types of data we collect and why.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, photo ID | Account verification, age verification, fraud prevention |
| Contact Data | Email address, phone number | Account communications, support, security alerts |
| Financial Data | bKash/Nagad number, transaction history | Payment processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat logs, email correspondence | Quality assurance, dispute resolution, compliance |
kx88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
kx88 collects your personal data through the following channels:
kx88 uses your personal data for the following purposes:
kx88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of the kx88 compliance team will assess the situation before any action is taken.
kx88 processes your personal data on the following legal grounds:
Where kx88 relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your fundamental rights and freedoms. If you would like more information about this assessment, please contact us.
kx88 does not sell your personal data. We share your data only in the following limited circumstances and only with parties who are contractually required to handle it securely:
All third parties with whom kx88 shares personal data are required to implement appropriate technical and organisational security measures and to use the data only for the specified purpose.
kx88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and monitor platform performance. Cookies are small text files stored on your device when you visit the kx88 website or use the app.
The types of cookies kx88 uses include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the kx88 platform and may prevent you from logging in or completing transactions.
kx88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our compliance obligations. The general retention periods we apply are:
When data reaches the end of its retention period, kx88 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the retention period, kx88 will delete what it is legally permitted to delete and explain any data that must be retained for compliance reasons.
kx88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While kx88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your kx88 account and never share your login credentials with anyone.
If you suspect your kx88 account has been accessed without your authorisation, contact our support team immediately via live chat. We will secure your account and investigate the incident as a priority.
As a kx88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting the kx88 support team at [email protected].
kx88 does not charge fees for standard data rights requests. We will respond within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.
The kx88 platform is strictly for adults aged 18 and over. kx88 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on kx88, please contact us immediately at [email protected].
Upon receiving a verified report of an underage account, kx88 will close the account immediately, delete all associated personal data, and return any deposited funds to the payment source. Any winnings generated by an underage account will be forfeited.
kx88 uses age verification as part of the account registration and KYC process to prevent underage access to the platform. We take this obligation seriously and continuously review our age verification procedures.
kx88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, kx88 will notify you via your registered email address or via an in-platform notification before the changes take effect. Your continued use of the kx88 platform after changes are published constitutes acceptance of the updated policy.
We recommend reviewing this Privacy Policy periodically, particularly if you have been away from the platform for an extended period. The current version of the policy is always available at kx88.casino/privacy-policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how kx88 has handled your personal data, please contact us using the details below:
kx88 aims to resolve all privacy-related enquiries within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
This Privacy Policy was last reviewed and updated in January 2025. It supersedes all previous versions of the kx88 Privacy Policy. For related policies, see our Terms and Conditions and Responsible Gaming pages.